Privacy Policy

The short version

We collect only what we need to reply to you about your pool. We use it to schedule your free measurement, prepare your quote and do the work you ask for. We never sell your personal information.

Information we collect

• What you give us: when you fill in our quote form or call us, we collect your name, phone number, email address, the service you are interested in, any pattern you picked in our Liner & Cover Explorer, and anything else you choose to tell us.
• Information collected automatically: like most websites, our site and our hosting provider record basic technical details such as your IP address, browser type, the pages you visit and how you arrived. We may use analytics tools, such as Google Analytics, to understand how visitors use the site.
• Phone calls: some phone numbers on our sites may be tracking numbers. These record which website or ad a call came from and may record basic call details. If calls are recorded, you will be told at the start of the call.

How we use your information

• To contact you about your request and schedule your free on-site measurement
• To prepare your written quote and carry out the work you hire us for
• To answer your questions and provide service and warranty support
• To understand which pages and ads bring people to us, so we can improve the site
• To meet legal, tax and record-keeping requirements

How we share your information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run our business, such as our website host, email delivery service, form software, analytics and call-tracking providers. They may use your information only to provide their services to us.
• Financing partners, only if you choose to apply for financing through a link on our site. Your application goes directly to that lender and is covered by their own privacy policy.
• Legal authorities, when we are required to by law or to protect our rights, our customers or the public.

Cookies

Our site uses cookies and similar technologies to keep it working properly and, where analytics are used, to measure visits. You can block or delete cookies in your browser settings. The site will still work, although some features may not.

Links to other websites

Our site may link to other websites, such as a financing partner or a product manufacturer. We are not responsible for their content or privacy practices, so please read their policies.

How long we keep your information

We keep your information for as long as needed to respond to you, complete your job, honor your warranty and meet our legal and tax obligations. After that, we delete it or keep it in a form that no longer identifies you.

How we protect your information

We use reasonable safeguards, including encrypted (HTTPS) connections on our website, to protect your information. No method of sending or storing information is completely secure, but we work to keep yours safe.

Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you, or to stop contacting you. Depending on the state you live in, you may have additional privacy rights under state law. To make a request, call us at (732) 555-0123 or reach us through our Contact page. We will respond as required by law.

Children’s privacy

Our services are meant for adult homeowners. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Questions about this policy? Call (732) 555-0123 or use our Contact page.